Vilankulo Connect

Privacy Policy

Vilankulo Connect

Important: This document was drafted with AI assistance as a structural starting point and has not yet been reviewed by a qualified Mozambican lawyer. It should not be relied upon as final or legally binding advice.

1. Introduction

This Privacy Policy explains what information the Vilankulo Connect website and web app (the "Site") collects, how it is used, and what choices are available. The Site is operated by:

[Legal name of the operating entity — same as used in the Terms and Conditions]

("Operator", "we", "us"). This Policy should be read together with the Site's Terms and Conditions.

2. Information We Collect

The Site is designed to work without requiring visitors to create an account. The information actually collected is limited to:

Anonymous usage analytics: page views, which venue cards or buttons were tapped (e.g. "Directions," "Call," "Request booking"), the language selected (English/Portuguese), and a general device category (mobile or desktop). No name, email address, or precise location is recorded as part of this analytics data.
Business contact details submitted by Advertisers for their own Listing (phone number, WhatsApp availability, business description, photos) — this is published content, not private user data.
Information a User chooses to type into the "Request booking" or "Report an issue" features, which is sent directly to the relevant business or Operator via WhatsApp and is not stored by the Site itself.
If a User enables the optional "Near me" feature, their device's location is requested by the browser, used only in that moment to sort listings by distance, and is never transmitted to or stored on the Operator's servers.

3. Local Device Storage

The Site stores a small amount of information directly on a User's own device, using standard browser storage (localStorage/sessionStorage), rather than on the Operator's servers:

Language preference (English or Portuguese)
A personal list of "favourited" venues, for the User's own convenience
Whether the introductory splash screen and a "Near me" explanatory tooltip have already been shown, so they are not repeated unnecessarily

This information stays on the User's device, is never transmitted to the Operator, and can be cleared at any time by clearing the browser's site data.

4. How We Use Information

Aggregate analytics (never identifying an individual User) are used to show Advertisers how their own Listing is performing, and to help the Operator understand which parts of the Site are useful. Business contact details are used exactly as intended: to let Users reach that business.

5. Legal Basis for Processing

[A Mozambican lawyer should confirm the applicable legal basis under Mozambique's personal data protection legislation and whether any registration or notification with the competent data protection authority is required for a site of this nature and scale.]

6. Data Storage and Third-Party Processors

The Site's data (Listings, event details, and anonymous analytics) is stored using Supabase, a third-party database hosting provider. The Site also uses the following third-party services, each of which may process limited technical data as part of normal web functionality:

Supabase — database hosting for Listings, events, and analytics
Open-Meteo — a weather forecast data provider (no personal data is sent to this service)
Google Fonts — for on-site typography
Google Maps — for driving directions, opened directly in the User's own device, not embedded with tracking
WhatsApp (Meta) — for messages a User chooses to send to a business or the Operator

[Confirm the physical server region(s) used by the Supabase project, since this determines whether any cross-border data transfer disclosure is required under Mozambican law.]

7. Data Sharing and Disclosure

The Operator does not sell User data. Aggregate, anonymous analytics may be shared with the relevant Advertiser about their own Listing's performance. Information may be disclosed if required by Mozambican law or a valid legal request from a competent authority.

8. Data Retention

[Confirm how long analytics data is retained before being deleted or further anonymised — this is a policy decision for the Operator to make.]

9. Your Rights

Subject to Mozambican data protection law, individuals may have the right to request access to, correction of, or deletion of personal data held about them. Requests can be sent using the contact details below. Because the Site does not require accounts or collect names/emails from general visitors, most such requests will relate to an Advertiser's own business listing data.

10. Children's Privacy

The Site is not directed at children and does not knowingly collect personal data from children. If you believe a child has provided personal data through the Site, please contact us using the details below so it can be removed.

11. Security

Reasonable technical measures are used to protect data stored via Supabase, including access controls restricting who can edit Site content to authenticated administrators. No method of online storage or transmission is completely secure, and the Operator cannot guarantee absolute security.

12. Changes to This Policy

This Policy may be updated from time to time to reflect changes in the Site's features or applicable law. The "last updated" date will be revised accordingly.

13. Contact

Questions about this Privacy Policy, or requests relating to personal data, can be directed to:

[Insert operator contact email and/or WhatsApp number for privacy-related requests]